How PlanSolve's Field Service Model Optimizes Your Operations

Field service businesses face unique challenges: managing mobile teams, optimizing routes, meeting customer expectations, and maintaining profitability. Our opinionated field service model is designed to address these challenges head-on.

The Field Service Challenge

Field service operations are inherently complex. Every day, you need to:

• Assign the right technician to each job
• Optimize routes to minimize travel time
• Ensure SLA compliance
• Handle last-minute changes and emergencies
• Balance workload across your team

Traditional approaches often rely on manual planning or generic optimization tools that don't understand the nuances of field service operations.

What Our Field Service Model Does

PlanSolve's field service model is pre-trained with real-world field service data and incorporates proven best practices from leading companies in the industry.

Route Optimization

Our model considers multiple factors when optimizing routes:

• Real-time traffic data to avoid congestion
• Technician locations and current assignments
• Job priorities and SLA requirements
• Customer preferences and time windows
• Equipment and parts availability

Smart Technician Matching

The model automatically matches technicians to jobs based on:

• Skills and certifications required for each job
• Experience level and performance history
• Current workload and availability
• Geographic proximity to job locations
• Customer relationship and preferences

Dynamic Rescheduling

When unexpected events occur, the model can:

• Reassign jobs to available technicians
• Update routes in real-time
• Notify customers of schedule changes
• Maintain SLA compliance despite disruptions

Real-World Results

Companies using our field service model typically see:

• 20-40% reduction in travel time
• 15-25% increase in jobs completed per day
• 30-50% improvement in on-time arrival rates
• Significant reduction in fuel costs and vehicle wear

Implementation Made Simple

Unlike traditional field service optimization systems that require months of setup, PlanSolve's model works out of the box:

Week 1: Connect Your Data

• Integrate with your existing field service software
• Import technician profiles and job history
• Configure basic business rules

Week 2: Start Optimizing

• Begin with a subset of your operations
• Monitor results and fine-tune settings
• Train your team on the new system

Week 3: Scale Up

• Expand to your full operation
• Implement advanced features
• Start seeing measurable improvements

Integration with Your Tools

Our field service model integrates seamlessly with popular field service platforms:

• ServiceTitan
• Housecall Pro
• Service Fusion
• FieldEdge
• And many more

Getting Started

Ready to optimize your field service operations? Our model is designed to work with your existing processes and tools, making the transition smooth and risk-free.

Learn more about our field service model or start your free trial to see the results for yourself.